FAQ

How do I redeem a deal?

A: In order to redeem a deal you will need to claim the voucher deal from our site by clicking on the deal itself which then directs you to the business's profile page. Within that page you are able to claim the deal by either saving, downloading, or printing the voucher. Take this voucher to the place of business in interest to redeem the deal and enjoy the experience. Please refer to section 9 of our Terms and Conditions for more info.

 

Do the deals have an expiry date?

A: Yes. All voucher deals have a 21 day expiry date from the time you save/download/print it. Though this is standard, Drop20 deals does not guarantee the validity of the deal at the time of redemption, we therefore highly recommend that you contact the business of interest in order to confirm the validity of the voucher before travelling through.

 

I went to claim my deal at the place of business but they did not honor the voucher, what do I do next?

A: This is an unfortunate scenario that we take seriously and carefully plan to avoid. With that said, anything is possible, so if this happens to you please notify us immediately and we will launch a query into the conduct of the merchant. We thank you for your ongoing support and patience. Please refer to section 9 of our Terms and Conditions for more info.

 

I can’t find what I’m searching for!

A: We endeavour to include as many business listings within as many categories and locations as possible, however as expansion takes time we may have not reached your area as yet, and/or there may not be any available businesses at that time. Please send us an email and let us know so we are able to improve our listings, and/or perhaps assist you through re-direction where possible.

 

I would like to advertise my business on your site, what do I have to do?

A: Simply send us an email at info@drop20deals.com.au with the subject titled "Advertise Me" and a short query with a contact number and one of our friendly representatives will get in touch with you within 48 hours max.

 

I would like to list my business on Drop20 deals, what do I have to do?

A: Click on the "Get Listed" tab located on the top right side of the webpage and complete the forms then click on submit. Once the payment has been processed, you will receive a confirmation message that your business details are successfully uploaded, which means your business is active on the site and ready to be viewed by 1000's of potential customers Sydney wide!